Privacy Policy

Privacy Policy

This Privacy Policy describes how PawPros ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from trypawpros.com (the "Site").

1. Who We Are

PawPros
Lenny Niebauer
Heckenweg 31
63843 Niedernberg
Germany
Email: info@pfotenprofis.eu

2. Information We Collect

Device Information: When you visit the Site, certain information is automatically collected by our hosting provider (Shopify Inc., 151 O'Connor Street, Ottawa, ON K2P 2L8, Canada), including your IP address, browser type, time zone, date and time of access, and the website that referred you to us. We use this information to keep the Site secure and stable.

Order Information: When you make a purchase or create a customer account, we collect information necessary to fulfill your order, including your name, shipping and billing address, email address, phone number, and payment details.

Contact Information: When you contact us by email or through a contact form, we process the information you provide (name, email address, message) solely to respond to your inquiry.

3. How We Use Your Information

We use your information to:
– Fulfill orders and process payments
– Communicate with you about your order or inquiries
– Screen orders for potential risk or fraud
– Send you marketing communications (see Section 5)
– Improve and optimize our Site

4. Sharing Your Information

We share your personal information with service providers who help us operate our business:
– Shopify, our e-commerce platform (data may be processed in Canada and the United States)
– Payment providers (e.g., Shopify Payments, PayPal, Klarna) to process transactions
– Shipping carriers to deliver your order
– Analytics and advertising partners (e.g., Meta, Google) as described in Section 6

We do not sell your personal information for money. We may share information with advertising partners in ways that qualify as "sharing" under California law — you can opt out as described in Section 8.

5. Email Marketing

If you sign up for our newsletter, we use your email address to send you information about new products and offers. You can unsubscribe at any time via the link in every email. We may also send you marketing about similar products after a purchase; you can opt out of this at any time.

6. Cookies and Tracking

We use cookies to enable core functions such as the shopping cart and login. We also use cookies and similar technologies (including the Meta Pixel and Google Analytics) for analytics and advertising purposes, which help us measure and improve our marketing. You can manage cookie preferences through our cookie banner or your browser settings.

7. Data Retention

We retain your information as long as necessary to fulfill the purposes described above or as required by law (e.g., tax and accounting requirements).

8. Your Privacy Rights (California and Other U.S. States)

Depending on your state of residence, you may have the right to:
– Know what personal information we collect and how we use it
– Access a copy of your personal information
– Request deletion of your personal information
– Correct inaccurate personal information
– Opt out of the "sale" or "sharing" of personal information for targeted advertising

To exercise any of these rights, email us at info@pfotenprofis.eu or use the "Do Not Sell or Share My Personal Information" link in our footer. We will not discriminate against you for exercising your rights.

9. International Data Transfers

We are based in Germany, and your information may be processed in Germany, Canada, and the United States by us and our service providers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page.

Last updated: October 09, 2026